5/31/23 @ 11 am - The Village is passing out bottled water to residents that have had low pressure or no water at the Malone Callfiremen Staton today from 2 - 6 pm.  These residents are on a boil water notice until we are notified by the lab we can lift the boil water order. use.  Thank you.

5/30/23 @ 4:17 PM - The Village will be passing out bottled water to residents that have had low pressure or no water at the Malone Callfiremen Staton today from 2:30 - 6 pm.  These residents are on a boil water notice until we are notified by the lab we can lift the boil water order. After today, there should be time to boil your water and leave in your fridge for your personal use. We have also updated the list of streets.  Thank you for your continued patience as we work through this situation. 

Just spoke with our Water Quality Supervisor, Water Quality Division (May 29,2023 8:55 PM) If your water is cloudy, give it another day for the air to release from the lines. Tomorrow you will see several fire hydrants open to continue to remove the air from the line.  Please continue to boil your water for drinking, until we release the boil water notice. Thank you, Mayor Dumas

Village of Malone Streets that we have been notified that lost water or low pressure. 

We are asking for you to boil your drinking water, you can shower. 

• Duane Street/County Road 25 
• Low Road
• Webster Street 
• Indian Trails
• Hillsdale Terrace 
• Hallem Circle
• Woodward Street
• Finney Blvd
• Lesperance St
• Highland Ave
• Halley Drive
• Wilson Street
• Ketchum Street 
• Jane Street
• Shield Street
• Academy Street 
• Franklin Street
• Countryside Lane
• Highland Ave 
• Wellington Street
• Pleasant Street 
• Rockland Street 
• Wilcox Ave
• Miner Road & ext
• Jones Street
• Coolidge Court
• Sunset Drive
• Smith Ave.
• Francis Street

On Saturday May 27th 2023, the Village of Malone water treatment plant experienced a communication failure between the Chasm Falls reservoir and the treatment facility. The level indicator which controls the filling process of the Chasm Falls reservoir provided an incorrect signal to the control system stating the reservoir was within operating ranges. Approximately 6:00pm water pressure changes were identified on Country Route 25 and various locations within the Village. Water treatment plant operators and members of the DPW were mobilized shortly after. Upon arrival it was found that the Reservoir had dropped below the operating level at which point staff began manually refilling the reservoir via production wells No. 1 and No 2.  Staff worked to fill the reservoir and County Route 25 in the hours to follow. Around 1:30 am on May 28th all fire hydrants along County Route 25 we flushed and showed signs of positive pressure. 7:00 am May 28th reports of low water pressure were being reported along County Route 25. Hydrants were re-opened to allow any possible air which was causing an air lock to escape the system. The high rate of flushing caused a pressure drop on the western end of the Village between Routes 11, 11B and 30. As of 4:00 pm the Village began building water supply and pressure which is continued to build throughout the remainder of the day. We apologize for the inconvenience this has caused many of the Village residents and ask that everyone please keep all excess water use to a minimum as we try to continue to remedy this issue.

Dave P. Rohe

Water Quality Supervisor, Water Quality Division

Village of Malone

5/27/23 @ 6 PM - VILLAGE WATER - Outage and Low Pressure

5/28/23 @ 6:30 PM - IMPORTANT UPDATE:  The Village will be passing out bottled water to residents that have had low water pressure or no water for the past 24 hours at the Malone Callfiremen Station.  We will need your name & address.  We will be there tonight until 8 pm and tomorrow 9 am until 12 pm.  These residents are on a boil water notice.  Thank you.

5/27/23 6 PM - The Village of Malone Water Department is working on a water issue that has impacted County Road 25 and Webster Street.  If you lost pressure, please boil water for 48 hours.  Thank you.

5/28/23 @ 10:54 AM - The Village of Malone is asking residents that have low water pressure or no water to open a cold faucet.  We have water flow but no or low water flow going to residents in the vicinity of County Road 25, Low Road, and Webster Street area.  When the water returns, we will be on a water boil until lifted.  We are working on setting up a water station.  If you need water before then, we will reimburse you with a receipt and address.  Thank you.

5/28/23 @ 1:05 PM - The Village of Malone is asking residents to close cold faucets.  We have low water flow with some areas having no water.  When water returns we will be on a water boil until lifted.  We have been working on this issues since Saturday evening.  We are doing our very best to resolve this problem.  We are working on setting up a water station.  If you need water before then, we will reimburse you with receipt and address.  THANK YOU FOR YOUR PATIENCE AS WE CONTINUE WITH THIS WATER ISSUE.  Call Mayor Dumas at 518-524-9514 with any concerns.

5/28/23 @ 2:20 pm - We are requesting that Village of Malone Water Customers please limit the extra use of water as we continue to work on our water issue.  No filling pools, washing cars, no watering of lawns, and no extra laundry at this time.  We appreciate your patience as we continue to deal with this issue. Thank you.

5/28/23 @ 3:56 PM – The Village is continuing to work on streets southwest of Duane Street/County Road 25 toward Route 30 South to Route 11B and several streets in those areas have called in.  If you have experienced low water pressure or no water, you will be on a water boil until we release this notice.  We’ve sent Hyper-Reach calls from 911.  If you live in this area and didn’t receive a call, please update your address and phone number in the system.